Libby James collects personal information when you register with Libby James and when you use or purchase Libby James products or services. Personal information is info about you that is personally identifiable like your name, address, email address or phone number, and that is not otherwise publicly available. Once you purchase from Libby James, you are not anonymous to us.
If you utilize certain services offered by Libby James, you may be required to provide Libby James with personal information about others by entering that information into your address book. Any such information about others will be used by Libby James solely for purposes of providing the services you specifically request. If additional information is needed to provide those services, Libby James may contact those persons to obtain that additional information, and may send follow-up reminders. Libby James stores that information to provide the requested services, but will never share it with outside parties.
Use of Information
We use your personal information for the following general purposes: to fulfill your requests for products and services, to improve our services, to customize the advertising and content you see and to contact you.
We use third party personal information you provide to us solely to provide services you specifically request.
We use anonymous information, such as that pertaining to web pages you've viewed, in order to analyze trends, track user's movements, provide a better website experience and gather broad demographic information for aggregate use. We do not use this data in a manner that would identify you personally.
From time to time we share the personal information we collect with trusted companies who work with or on behalf of Libby James. We may also combine personal information with publicly available information and information we receive from or cross-reference with our partners. These companies may use your personal information to enhance and personalize your shopping experience with us, to communicate with you about products and events that may be of interest to you and for other promotional purposes. Information sharing allows us to introduce new resources based on your interests and needs. With that in mind, when you purchase an item, your customer information may be shared with other select companies whose products and services you may find useful.
Information Sharing Is Your Choice
It's your information and it's your choice. We understand and respect that not all customers may want to allow us to share information with other select companies. If you do not want Libby James to share your customer information, please immediately email us at opt.out@LibbyJames.com and we will remove your name from lists we share with other companies after the six to eight week time period it takes to process your request. When contacting us, please clearly state your request, including your name, mailing address, email address and phone number.
Under the following circumstances, we may still be required to share your personal information:
1. If we respond to subpoenas, court orders or legal process, or if we need to establish or exercise our legal rights or defend against legal claims;
3. If we transfer information about you in the event that Libby James is acquired by, reorganized or merged with another company. In such an event, you will have the opportunity to ask not to receive promotional information following any such change of control.
Libby James does not target its website to children, and we will not knowingly collect personally identifiable information from children without obtaining prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has registered without prior verifiable parental consent, we will remove their personally identifiable information from our files.
Access to Your Account Information and Preferences
You have the right and ability to edit your Libby James account information, including your marketing preferences, at any time. You can opt in or out of receiving future communications of special offers and new product information, or you can unsubscribe by following instructions contained in the messages you receive. We do reserve the right to send you certain communications relating to the Libby James service, such as order information, service announcements and administrative messages that are considered part of your Libby James account membership. We do not offer you the opportunity to opt-out of receiving those messages.
Confidentiality and Security
We use a secure server (SSL) certified by Comodo to encrypt all of your personal information. We also have other physical, electronic and procedural safeguards that comply with federal regulations to protect the security and confidentiality of the personal information we have collected, and to prevent unauthorized access to or disclosure of any of your personal information.
Third Party Sites
Authorized Third Parties
We may use a third-party service provider to serve ads on our behalf across the Internet and sometimes on this site. They may collect anonymous information about your visits to our website and your interaction with our products and services. They may also use information about your visits to this and other websites to target advertisements for goods and services. No personally identifiable information is collected or used in this process. They do not know the name, phone number, address, email address or any personally identifying information about the user.
The NAI (Network Advertising Initiative) allows for the central opting out of all of its members’ cookies from a single opt-out page. If you prefer not to receive relevant advertising, please click on the following link: http://www.networkadvertising.org/managing/opt_out.asp If you delete your cookies, use a different browser or buy a new computer, you will need to renew your opt-out choice.
Questions and Suggestions